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Customer reviews of New Chapel Car Company

At New Chapel Car Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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New Chapel Car Company

New Chapel Car Company

Based on 91 customer reviews

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  • 5

    Highly recommended!

    By Colin J on 22 June 2021 | Purchase not verified

    We were very impressed with the friendly and professional service received from Chris at New Chapel Car Company. He was helpful, fair and nothing was too much trouble in selling our car to them. We wish we had known about them before and would recommend to anyone buying or selling. Thanks for making it so easy Chris!

    Reply from New Chapel Car Company on 22/06/21

    Thank you very much for leaving the kind review. It was our pleasure and wonderful to meet you. Hope to have future dealings. Best wishes Chris & Paul

  • 5

    A simple brilliant service form start to finish

    By JEREMY V on 26 February 2021 | Purchase not verified

    I have to say the service from start to finish was incredible. I was selling my father in laws car as he sadly passed away. From them calling me and discussing the car and condition to making and offer which I accepted took all of 10 minutes. Within 5 minutes the deposit was in the bank and within 24 hours their collection driver arrived to complete the pick up and arrange the transfer of the balance which was immediate. A seamless and quick process and fair valuation. Absolutely would recommend 100% and much better than sites such as we buy any car !!

  • 5

    Happy Customer!

    By Carole C on 20 November 2020 | Purchase not verified

    Sold my car to New Chapel during the pandemic. A price was agreed over the phone and then collected within a few days. All went through very smoothly. Wouldn't hesitate to recommend this company to anyone looking to sell their car.

  • 5

    Fantastic service

    By Andy D on 18 November 2020 | Purchase not verified

    I sold my Ford Focus to these guys and every aspect of the transaction, from their initial contact to collecting the car was hassle-free, straight forward and thoroughly professional. It was a real pleasure doing business and I wouldn't hesitate to recommend, or use them again.

  • 5

    Amazing customer service and care

    By Venetia W on 03 October 2020 | Purchase not verified

    I found New Chapel Cars from an advert in the Hampshire Chronicle and being me checked them out on Google reviews which were all positive so I went to visit the garage. And I am so pleased I did. They were so attentive and patient and kind and made trying and buying a new (to us) car such an easy and enjoyable experience. My husband has limited mobility and they allowed us time to try and get into a variety of different vehicles. When we found the right one they also then gave us a really fair price for our part exchange vehicle, making the transaction easy and affordable. Thank you so much. We will definitely be coming back when daughter number 2 needs her own car.

  • 5

    Easiest Car Sale Ever!

    By Mark H on 28 June 2020 | Purchase not verified

    I sold my car, which was advertised on AutoTrader, to Chris of New Chapel. They were a pleasure to do business with. Made me a good offer and they were very professional at every stage. Friendly people, great communication, rapid payment of deposit to secure the sale. The handover went incredibly smoothly with immediate transfer of the balance. No issues, no quibbles, just great service. The fact that they were in Southampton and I was in Lancashire was never a problem. Would definitely recommend if you're selling a car.

  • 5

    great service

    By Ian E on 23 May 2020 | Purchase not verified

    sold my old car to them got the price i wanted paid in to bank there and then come out a collected car price on phone is the price they gave

  • 5

    A satisfying sale

    By Dougal R on 16 November 2019 | Purchase not verified

    I sold my car to New Chapel Car Company and it was a pleasant surprise to find a car sales person who respected the value in my vehicle. Though we are opposite ends of britain (Aberdeenshire Scotland) the process was pleasant and straight forward.

  • 5

    Honest and friendly

    By Matt H on 04 September 2018 | Purchase not verified

    Honest and helpful. Only ever charge for what they do. Trust them with all my vehicles

  • 5

    Very Professional Service

    By Iain R on 02 May 2018 | Purchase not verified

    Chris rang me from my auto trader ad and a few days later the car was picked up. Excellent and painless service, i would thoroughly recommend using them.