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Customer reviews of New Chapel Car Company

At New Chapel Car Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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New Chapel Car Company

New Chapel Car Company

Based on 69 customer reviews

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  • 5

    New Chapel is the best!!

    By Aimee V on 31 October 2020 | Verified purchase

    Amazing customer service nothing is ever too much for the guys at New Chapel! Love my new car!! Thanks again!! :)

    Reply from New Chapel Car Company on 19/05/21

    Thank you Aimee for your kind words. Always lovely to see you and the family and we look forward to seeing you again soon.

  • 5

    Satisfied Customers

    By Toby H on 10 July 2020 | Verified purchase

    We initially enquired about a White Peugeot 207cc, unfortunately we were advised that it had been sold. But, all was not lost. We were advised that another had been acquired and that we would be the first to view it. we had to wait over a week for it to be available and for us to be able to get to view it together. It was brilliant that the car was held for us without any of the details of the car being put on their website. We had spoken to both owners during the time and eventually met one of them when we went to view the car. Their description of the vehicle was spot on, the car was immaculate. we went for a test drive, unfortunately it was a bit damp for test driving an open-top car, but hey ho! suffice to say the car was everything they said it would be. It was as if nothing was too much trouble, no pressure whatsoever. the purchasing process was a breeze. remedied issues prior to collecting the car. Suffice to say we would have no qualms going back to them for future business.

  • 5

    Fantastic service

    By Nyree M on 10 July 2020 | Verified purchase

    Excellent friendly service. Good quality car in good condition

  • 5

    Quick, smooth, professional and helpful experience

    By Jiri S on 28 October 2019 | Verified purchase

    All was really quick, non-fussy, professional and very friendly. We were contacted following day after choosing a car on the website and we were offered an appointment with flexible times outside of normal business hours. Chris and Chris are really helpful and gave us as first-time buyers valuable advice on road tax, car insurance and organised MOT for us without charging extra. Thank you very much.

  • 5

    Absolutely brilliant

    By Mary D on 05 August 2019 | Verified purchase

    New Chapel cars were so helpful, friendly, patient and fully understanding of my requirements. They spent time with me to help me choose the right car. I not once felt pressurised.

  • 5

    Got the perfect car for us!

    By Janette T on 18 July 2019 | Verified purchase

    Friendly service and excellent advice. Would highly recommend.

  • 5

    Friendly and respectful

    By Charlie G on 25 June 2019 | Verified purchase

    The staff werr friendly, chatty and didn't push at all like some dealers have for me in the past. 2nd time I have used new Chapel and I would use them a 3rd time as well

  • 5

    Great little independent garage

    By Jo C on 27 March 2019 | Verified purchase

    Bought a car from this great little independent garage ,no pressure sales, very relaxed and easy to deal with these gents..... came with a 3 month warranty, had an issue, immediately sorted without any quibbling, can't ask for better service than that , they are genuinely true to their word

  • 5

    New Chapel Cars highly recommend

    By Julie S on 10 March 2019 | Verified purchase

    Chris and Chris made my car buying experience so easy , lovely choice of cars they are never pushy and have many years experience between them, always on hand if you need them to answer any questions, nothing too much for them, if you are looking for a new car this is the place to go

  • 5

    Warm and friendly now we are chapel people

    By Kevin T on 24 January 2018 | Verified purchase

    I recently purchased a new car from chapel motors in west end southampton,to say I received excellent customer service from the dealer would be an understatement warm friendly exceptional service and a recommendation I Would strongly advise ,many thanks for providing the car of my dreams and making me a chapel people.