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Customer reviews of New Chapel Car Company

At New Chapel Car Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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New Chapel Car Company

New Chapel Car Company
5
5.0

Based on 79 customer reviews

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  • 5

    Great experience all-around

    By Anonymous on 07 January 2022 | Verified purchase

    From my initial enquiry over the phone to leaving the dealership with our new Yeti, I was very impressed with Chris and Chris at New Chapel Car Company. Their customer service, after sales care and general approach was a refreshing experience. I would definitely recommend them to others and if/when I need another vehicle, I will be sure to get in contact with them. Worth the trip down from London!

    Reply from New Chapel Car Company on 07/01/22

    Thank you Andrew for taking the time to leave your wonderful feedback and also coming all this way to visit us. It was an absolute pleasure meeting you and we are sure you will be enjoying the Yeti for a long time yet. We look forward to seeing you again in the future. Best wishes and thank you again, Chris, Chris & Paul


  • 5

    By Tracy Hazel on 07 January 2022 | Verified purchase

    Very friendly not at all pushy. Very fair valuation. Will definitely use again.

    Reply from New Chapel Car Company on 07/01/22

    Thank you Tracy for your review and also for coming to visit us. It was lovely to meet you and we are pleased you appreciated our relaxed approach, as you can see the cars speak for themselves. Enjoy the Mini is really is one of the best cars of the year.


  • 5

    Professional polite service. Couldn’t have had a better experience

    By Sharon Taylor on 03 December 2021 | Verified purchase

    Amazing service, and Chris, Chris and Paul all lovely guys who made the whole process from start to finish so easy.

    Reply from New Chapel Car Company on 03/12/21

    Thank you Sharon for your lovely words, we always strive for great customer service and how we would wish to be treated ourselves. It was lovely to meet you and we wish you many happy miles in your new car.


  • 5

    Excellent

    By Maria O'Flaherty on 30 November 2021 | Verified purchase

    Great little company,no pressure to buy which i liked, all staff were very friendly and helpful and knowledgable ,chris even picked me up from the station . Other companies could learn from these guys , would definitely recommend

    Reply from New Chapel Car Company on 01/12/21

    Thank you Maria. It was a pleasure to meet you and such a small world with the Croydon background. Thank you for travelling down to us and we hope you are enjoying the car. Your kind words are much appreciated.


  • 5

    Highly recommended

    By Kevin Martin on 20 November 2021 | Verified purchase

    If you would like to buy a reliable, quality car from a low pressure, friendly, trustworthy trader with genuine after sales service this is the place to come. It’s the first place that I will look for my next car, although I’m confident my recent purchase will keep me happy for a while! Thank you Chris and team

    Reply from New Chapel Car Company on 22/11/21

    Thank you Kevin for taking the time to leave a review, your kind words are appreciated and we look forward to seeing you again in the future. Best wishes Chris, Chris & Paul


  • 5

    genuine people great service

    By Anonymous on 14 October 2021 | Verified purchase

    for anyone who would appreciate having the stress taken out of buying a new car these are the people to go to. I can find no more praise than to give them 5 stars it is well deserved

    Reply from New Chapel Car Company on 18/10/21

    Thank you ever so much for your lovely feedback. We hope you enjoy the Citroen and have many fun miles in it. Thank you again and hope to see you in the future. Chris, Chris & Paul


  • 5

    Great service!

    By Anonymous on 11 October 2021 | Verified purchase

    Great communication throughout with an honest approach - we felt like we were in safe hands.

    Reply from New Chapel Car Company on 13/10/21

    Thank you for your kind words and taking the time to leave a review. It was wonderful to meet you all and we hope that Gracie enjoys the car. We hope to see you again in the future. Best wishes Chris & Paul


  • 5

    Friendly & professional

    By Liz Collins on 11 October 2021 | Verified purchase

    I recently bought a car from New Chapel Car Company and I have nothing but good things to say about them! Chris & Chris were welcoming, friendly and professional. I am so pleased with the car I purchased and would highly recommend anyone looking for a car goes to these guys!

    Reply from New Chapel Car Company on 13/10/21

    Thank you LIz for your wonderful feedback. It was lovely to meet you and we are so pleased you bought the Mazda, its a lovely car and we know you will love it. Thank you again and we look forward to seeing you again in the future. Best wishes Chris & Paul


  • 5

    Genuine and trustworthy garage!

    By Zoe Arnold on 16 September 2021 | Verified purchase

    Genuine and trustworthy garage! I went in to view a car after having a poor experience with a previous well known garage, I felt quite guarded and skeptical initially but both guys put me at ease and treated me so kindly. I drove away with the car same day, all MOT'ed, serviced and sparkling clean. Over the moon and I will most definitely return and recommend! If you need a reliable, fair priced car, here is your place!!

    Reply from New Chapel Car Company on 17/09/21

    Thank you very much for your kind review. It was a pleasure to meet you and your family. We are pleased you felt at ease, we like to treat all customers as friends. Enjoy the new car and we hope to see you again in the future for your next cars. Best wishes Chris, Chris & Paul


  • 5

    Amazing

    By Libby Fall on 14 September 2021 | Verified purchase

    They were all so lovely and helpful in the process of buying my first car! I would definitely recommend and use them again in the future!

    Reply from New Chapel Car Company on 17/09/21

    Thank you Libby, was great to meet you and we hope you enjoy the new car and fingers crossed for the driving test. Look forward to seeing you again in the future when time for car no.2 Best wishes Paul & Chris


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